FAQs

Where are we located?

We are based in Charlotte, NC. We are currently serving Charlotte and Surrounding Areas in both NC and SC.

What do we offer?

We offer a fully customizable experience. An initial consultation is required. We will discuss your event plans and create a unique design just for you.

How much will I be charged?

In order to ensure your needs are met a complimentary consultation is required. During this consultation, we will discuss both concepts and expectations that fit your budget.
All rentals require a 30-50% non-refundable deposit that will be deducted from your invoice total. Deposits are due at the time of scheduling.
Final payment is due no later than 2 weeks before the event date.
Cancellations must be made within 48hrs of the event date in order to receive a full credit that can be applied toward future services.
Should causes beyond the control of either party prevent services, you will have the option to reschedule to a later date or cancel and receive your invoice amount minus the non-refundable deposit.